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 Techs

Tech Center of Bernina-Richmond!

Welcome to the Tech Center!

All of our technicians are Bernina certified and service all Bernina sewing machines and sergers.

  • Average service time is between 3 to 5 days
  • Drop off's only (currently we do not make appointments)

Prices

  • Clean, Oil, & Adjust        $80.00
  • Hourly repair rate          $50.00/hr
  • Scissor Sharpening        $5.00/pair

Tech Do's and Don'ts

  • Do oil your machine before each use
  • Do change your needle every 4-6 sewing hours
  • Do use the vacuum attachment to keep the lint and dust out of your machine
  • Do keep your machine plugged into a serge protector at all times
  • Do use good quality European thread in your machine
  • Do use the foam pad when using the up right spool holder
  • Do have your machine serviced at least once a year with a "Clean, Oil & Adjust" by a certified Bernina technician.
  • Do not use canned air to clean your machine 
  • Do not try and self diagnose or repair your machine
  • Do not leave your machine in the heat for long periods of time

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When in doubt please call our technical department or drop us an email with your questions at info@bernina-richmond.com